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Customer Experience Experts

Customer Experience Experts

XMC excels by helping your business quickly scale and reduce workforce expenses by over 40%.

WHY CHOOSE XMC?


XMC is a provider of business process management solutions and data processing services. We are a global company with clients in the United States, Australia, and Asia. We specialize in assisting companies in the areas of Retail / E-Commerce, Logistics, Real Estate, Hospitality, Travel, Insurance, Information Technology, Entertainment, Legal, and Accounting. Our mission is to provide exceptional back office, customer support, and business process solutions to enable your business to be more profitable and efficient. Our subject matter experts understand business processes and information technology solutions that are key to run your business.


Our core strengths are our people who have decades of experience in delivering business process management services and information technology solutions. Our goal is to provide excellent Customer Experience by effectively utilizing our experience, knowledge and data. Our customers save anywhere from 30% to 50% in operating expenses and realize over 20% to 30% increase in productivity and quality of work performed.

SOLUTIONS FOR BUSINESS

 

XMC provides businesses of all sizes with a multitude of different services.  While a traditional BPO may focus solely on customer service we have expanded services in to multiple areas.  We have focused our solutions in information technology services / support, data entry, direct to consumer sales, bookkeeping services, lead generation, appointment setting, revenue management, social media / website management, and graphic design.  With this expanded focus, we are able to provide businesses with tremendous cost savings.

 

From providing a single virtual assistant to hundreds of agents for an enterprise level inbound / outbound campaign, XMC is equipped to handle your business.

 

COMPLIANCE & SECURITY


24/7 On-Site Security


Class-A High Rise

Facilities with Backup Generators

 

Global Redundancy

 

Biometric controlled access

 

24/7 audio and video surveillance

 

SOC 2 Complaint

 

PCI DSS Level 1 Certified


HIPAA Compliant