WHY CHOOSE XMC?
XMC BPO was founded to provide businesses from enterprise-level to start-ups the ability to quickly scale growth and reduce workforce expenses by over 40%. Our team will provide your business with a highly educated, well trained workforce. We maintain the highest security and compliance standards in the BPO industry. At XMC, whether you are a Fortune 500 with complex requirements or a start up needing a single virtual assistant, we have your needs covered.
INDUSTRIES
SERVED
- Healthcare
- Information Technology
- Insurance
- Travel and Hospitality
- Logistics and Distribution
- Retail and E-Commerce
- Construction
- Real Estate
HOW CAN
XMC HELP YOU?
- Customer Service
- Lead Generation
- Revenue Management
- IT Services
- D2C Sales
- Bookkeeping Services
- Technical Support
- Custom Services
SECURITY &
COMPLIANCE
Compliant
Level 1 Certified
Compliant
COMMUNICATION CHANNELS
XMC provides the best in class the best in class voice solutions in regrads to security, technology, and reporting.
In an increasingly connected world, 24/7 support via social channels is imperative and we can help you!
Many customers prefer to text vs. making voice calls. XMC can help you implement this complex solution.
Support via email can be complex. Let our team handle all of the potential issues that can arise with this method.
XMC understands that chat support is preferred by many customers. Our team is well versed in this solution.
ARTIFICIAL INTELLIGENCE
Chatbot
Social Media Intelligence
Machine Learning
TESTIMONIALS
"XMC has done a great job in helping our e-commerce / retail business for nearly three years. They started out with customer service, but now manage all of our retail backend portals including pricing, photo uploads, and item management. On top of that, they also handle our graphic design. XMC has allowed us to focus our efforts on our core strengths in this competitive retail environment all while saving us tons of money in overhead.”
Kinsey Harris
Chief E-Commerce Officer,
Global Quality Brands
TESTIMONIALS
"I've been working with XMC for a few years now and have been very pleased. They quickly came up to speed with little training on the support needs of my company. They quickly respond to any changes I need and are very kind and courteous to my customers, despite some rude customer comments. I highly recommend XMC for any support services and am looking forward to expanding the services from their portfolio that I utilize."
Greg Satterwhite,
Owner,
Outhouse Tickets
