ABOUT XMC

 

XMC BPO is a provider of business process management solutions and data processing services. We are a global company with clients in the United States, Australia, and Asia. We specialize in assisting companies in the areas of Retail / E-Commerce, Logistics, Real Estate, Hospitality, Travel, Insurance, Information Technology, Entertainment, Legal, and Accounting. Our mission is to provide exceptional back office, customer support, and business process solutions to enable your business to be more profitable and efficient. Our subject matter experts understand business processes and information technology solutions that are key to run your business.

Our core strengths are our people who have decades of experience in delivering business process management services and information technology solutions. Our goal is to provide excellent Customer Experience by effectively utilizing our experience, knowledge and data. Our customers save anywhere from 30% to 50% in operating expenses and realize over 20% to 30% increase in productivity and quality of work performed.

 

OUR TEAM

 

With XMC BPO, you will not work with just any person. Our associates are well trained and experienced with required process knowledge and committed to delivering results within the agreed timelines. A team of professionals associates will be  a dedicated resource solely to your project. Our team will work round the clock if required, producing the volume of back office work within  the set turnaround time.

Our Clients have full control, access, and visibility to their dedicated team members in Global Delivery Center, enabling your core team to focus on strategic activities like business development and Client services.


OUR MENTOR

 

Randy White is our Mentor-in-Chief.  Randy is well known for his spectacular career with the Dallas Cowboys.  Randy played in six NFC Championship Games and three Super Bowls.  In 1994, Mr. White was inducted into the NFL Pro Football Hall of Fame and credited his success to his great teammates and coaches.

 

OUR PEOPLE

 

Agents are excellent in communicating whether over the phone, email, or chat.

 

Excellent written and spoken English language skills are a must.

 

We also have the ability to speak Spanish and other languages, if required.

 

Night and weekend shifts are priced at same rate as normal day shifts.

 

We are always professional and courteous.

 

You can rest assured that we provide quality assurance monitoring at no extra fee.